Last Updated:January 18, 2024

Welcome to longshancbd's Shipping Policy. We understand that getting your items promptly and in perfect condition is of utmost importance. As such, we have taken careful steps to ensure a swift and seamless delivery experience. Please take a moment to review our policies below:

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in specify locations. 

3. Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 3-7 of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on non-shipping days.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at marketing@guangda.work.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at marketing@guangda.work

7. International Shipping Policies

For customers outside US, please be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment, and product information to our international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form. Customs authorities require the value of the gift item to be stated directly on the package.

8. Customs, Duties, and Taxes

longshancbd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Returns Policy

Our Returns Policy forms a part of these Shipping Policies. To learn more about returns, please review our Returns Policy 

Thank you for shopping with longshancbd